Firstly, we highly suggest you look out articles in our Help Center. If you cannot find the answers you need, please contact us at email email@example.com.
You should provide us following information:
- Your operating system;
- The region to which you are trying to connect;
- Your network connection type: Wi-Fi, Cellular, Ethernet;
- Error text; and
- A screenshot of the error (preferable).
This information will help us understand and solve the occurred issue.